人力資源之 公司培訓　Company Training

人力資源之 公司培訓　Company Training

公司和組織會為其員工（their personnel）進行各種培訓。培訓內容主要包括：提高專業技能（performance levels）、了解公司的新產品、介紹新的市場動向等。培訓目的在于通過再學習保證員工在工作中的高效率（most efficient in their jobs），為進一步的發展提供機會。

類型

員工培訓的題目領域范圍很廣（a wide range of topics），包含：1）通信；2）電腦技巧；3）客戶服務；4）多樣性，尤其是不同文化和角度；5）人際關系；6）安全，尤其是涉及危險物品和設備（hazardous materials and dangerous equipment），等等。

⊙Next Monday will be our company-wide diversity training.下周一將進行全公司范圍的多元化培訓。

⊙The topic for today's training meeting is……我們今天培訓會議的主題是……

⊙The main topic for discussion today is……今天討論的主要題目是……

⊙Let us consider……

讓我們來考慮考慮……

⊙We want to do something hands-on today.我們今天要親自動手做一些事情。

⊙You're all going to practice implementing what you've learned by……各位都將練習你們通過……所學習到的執行能力。

效果

公司和員工都將從培訓中受益（beneficial to both the employees and the company）。工作滿意度（job satisfaction）、士氣和積極性在培訓中被反復強調，工作效率將有所提高。在培訓中要鼓勵員工學習新技術和方法，在生產實踐中轉化為公司的利益。

⊙Levels of efficiency and production increased ten-fold after the training.在培訓后效率和生產增加了10倍。

⊙Employee motivation was up after the training meeting last month.We have record high morale.

在上個月培訓會議后我們員工的積極主動性提高，而且士氣高昂。

⊙In the training meeting, employees were able to learn new technologies and methodologies, which has resulted in financial gain for the company.

在培訓會議中，員工們能夠學習到新的技術和方法，并在公司的經濟收益中顯示出了效果。

投資

員工培訓對公司來說是一種投資（investment）。盡管效益不會在當下顯現，但培訓中對相關領域內知識的講解有助于提高員工的業務技能和生產效率，在競爭中領先對手一步（keep one step ahead of the competition）。培訓有助于企業文化（company culture）的發展、凝聚力的形成。

⊙While employee training does take time out of the work schedule, it is still a wise investment.

員工培訓是占用了一些工作時間，但那依舊是明智的投資。

⊙Training is costly because it takes away from valuable working hours.培訓是有成本的，因為它占用了寶貴的工作時間。

⊙Training promotes a culture of learning and keeps employees at their best.培訓促進學習文化并保證員工都在最佳狀態。

⊙To get the most out of the training session, employees should be very clear on the goals of the training.

為了讓培訓達到最佳效果，員工應當對培訓的目標有清晰的認知。

⊙What kind of results did we get from the training meeting?Was it worth the expense and investment?

我們從培訓會議中能收到哪些效果？花費和投資都值嗎？

參與

無論哪個級別都有培訓的必要。新員工需要產品、服務、客戶等相關知識，中層管理者需要提升管理能力和執行力，高層管理者需要在領導價值和商業道德（leadership values and business ethics）等方面充電。

⊙Attendance is mandatory.必須要出席。

⊙Welcome to our safety training meeting.歡迎來參加我們的安全培訓會議。

⊙Please sign your name on the attendance rolls.請在會議出席考勤表上簽名。

⊙Any employee caught playing hooky from the training meeting will receive disciplinary action.

哪位員工被發現逃避該培訓會議將受到紀律懲處。

⊙This week's training is for all new employees.Attendance is mandatory for all employees with less than one year of service with the company.

這個星期的培訓是給新員工的，所有為公司效力少于一年的員工都必須參加。

⊙The workshop is geared toward senior management.

培訓的目標對象是高級管理人員。

⊙Only members of the financial team are required to go to the meeting.只有財務部門的人被要求參加該會議。

總結

培訓帶給企業的利益當下不易見到，但確實不容忽視。把從實踐中總結的經驗和知識通過培訓傳授給員工，可以提高企業生產效率。企業的文化通過培訓可以灌輸給員工，提高工作熱情和士氣。培訓就是給企業充電。

Words　單詞表

adequately充分地，足夠地

attendance出席，出勤

boring無聊的，令人厭煩的

consider考慮，認為

excuse借口

gear齒輪，（使）適合

expect期待，預料

harsh嚴酷的，嚴厲的

mandatory義務的，必需的

methodology方法論

morale士氣

motivation動機，積極性

pointless漫無目標的，沒有意義的

promote推動，促進

technology技術，科技，工藝

valuable有價值的

Phrases　短語表

a culture of learning學習文化

attendance rolls考勤表，考勤登記

be very clear on……對……有清醒認識

financial gain財務收益

disciplinary action紀律處分

find sth hard to believe覺得……不可信

get out of sth擺脫/避免某物

get the most out of sth充分利用某事物

high morale高漲的士氣

keeps employees at their best讓員工保持最佳狀態

not strictly true嚴格意義上不是真的

paid vacation帶薪休假

play hooky逃課，逃學

pose a risk構成風險

result in引起，導致

training session培訓課

take time out of……從……中抽出時間

wise investment明智/精明的投資

waste of time浪費時間

work schedule工作日程

working hours工作時間

實景對話1

A：This week's training is for all new employees. Attendance is mandatory for all employees with less than one year of service with the company.

B：What a waste of time. Training is costly because it takes away from valuable working hours. It's just an excuse to get out of work.

A：That's not strictly true. While employee training does take time out of the work schedule, it is still a wise investment. Training promotes a culture of learning and keeps employees at their best.

B：Really?I find that hard to believe. What kind of results did we get from the training meeting last month?Was it worth the expense and investment?

A：Actually, you would be surprised. Employee motivation was up after the training meeting last month. We have record high morale.In the training meeting, employees were able to learn new technologies and methodologies, which has resulted in financial gain for the company.

B：Well, all the meetings that I've been to seemed to be boring and pointless.

A：Perhaps you weren't adequately prepared.To get the most out of the training session, employees should be very clear on the goals of the training.

A：這個星期的培訓針對所有新員工，進公司少于一年的所有員工必須參加。

B：真能浪費時間。培訓實在是代價高昂，因為它搶走了寶貴的工作時間。那只不過是一個擺脫工作的借口而已。

A：嚴格意義上說不是這樣。員工培訓是占用了一些工作時間，但那依舊是明智的投資，培訓促進了學習的文化并使員工保持最佳狀態。

B：真的嗎？我覺得難以信服。我們從上個月的培訓中收到了哪些效果？花費和投資都值嗎？

A：事實上，你一定會很吃驚。上個月培訓后員工的積極性得到提高，我們的士氣高昂。在培訓中，員工們能夠學習新的技術和方法，并在公司的經濟收益中顯示出效果。

B：我參加的所有那些會議都是百無聊賴，毫無意義的。

A：或許是你沒有充分準備。為了使培訓達到最佳效果，員工就得對培訓目標有清晰的認識。

實景對話2

A：I'd like to welcome everyone to our safety training meeting. Please sign your name on the attendance rolls. Let us know if we're missing anyone.Any employee caught playing hooky from the training meeting will receive disciplinary action.

B：That seems pretty harsh……

A：It might be harsh, but this is a very important topic. Safety first, you know.

We don't want to have the liability of employees who have not been properly trained on safe working procedures. That's why attendance is mandatory.

C：I thought this workshop was geared toward senior management. But everyone is supposed to attend?

A：Yes, this is an office-wide training. The main topic for discussion today is how to safely complete your job responsibilities. Let us consider the different job tasks you have to complete each day.Which of these pose a risk to your health and safety?We want to do something hands-on today.I am going to put you in pairs and have different safety topics to discuss……

（an hour later）

A：So, in conclusion, we can all make our workplace a safer place when we work together. You're all going to practice implementing what you've learned today by making a safety chart for your desk.

B：You're kidding！We have homework, too?

A：Yes！Oh, and don't forget, next Monday will be our company-wide diversity training.

A：感謝各位來參加我們的安全培訓會議。請在會議考勤冊上簽上你的名字，好讓我們知道誰沒有來。哪個員工被發現逃避該會議將受到紀律處罰。

B：看起來好像還挺嚴格的……

A：嚴格是理所應當的，因為這是一個非常重要的主題。安全第一嘛，你知道。我們不想承擔沒有讓員工接受工作環節安全培訓的責任。所以說參加是強制性的。

C：我原以為是對高級管理人員的培訓。但是每個人都被要求參加。

A：是的，這是一個辦公室范圍的培訓。今天討論的主題是如何安全地完成你的工作職責。讓我們說說你們每天不同的工作任務，有哪一些是對你們的健康和安全構成威脅的？今天我們要親自動手做一些事情，我將把你們分成兩人一組，討論不同的安全題目……

（一個小時以后）

A：好，總結一下。我們都能夠使我們一起工作的辦公場所更加安全。各位將做一個安全圖張貼在辦公桌上，然后練習今天所學到的技能。

B：你在開玩笑嗎？我們還有家庭作業？

A：是的，還有別忘記了，下周一將是全公司范圍的多元化培訓。